Terms and Conditions

The parties 

The seller is:

LTS-Flyfishing AS 
Organisation number: 897757672 VAT 
Postal address: Løkkenveien 239, 7332 Løkken Verk
Collection point: Løkkenveien 239, 7332 Løkken Verk
Shop address: Løkkenveien 239, 7332 Løkken Verk
Email:   service@lts-flyfishing.com

hereafter referred to as 'LTS Flyfishing'. 
The buyer is: 
The person named as the buyer when placing the order. 
hereafter referred to as 'you', 'the buyer' or 'the customer'. 
The buyer and seller are collectively referred to as 'the parties'.

General 

Purchases of goods or services from LTS Flyfishing are governed by these terms. Customers under 18 may only buy in the physical shop, because of the age restrictions of the payment systems used by LTS Flyfishing. Alternatively, a customer under 18 may ask an adult, such as a parent or guardian, to make the purchase.

These terms do not limit the customer's mandatory statutory rights under, for example, the Norwegian Consumer Purchases Act, Marketing Control Act, Right of Withdrawal Act, Personal Data Act or Electronic Commerce Act.

Orders and agreements 

These terms, together with the customer's order as confirmed in the order confirmation, information provided during ordering and any specifically agreed terms, form the entire basis of the purchase agreement. In the event of a conflict, terms specifically agreed between the parties take precedence, provided they do not conflict with mandatory legislation. Relevant statutory provisions governing purchases of goods between businesses and consumers also apply.

Your order is binding once it has been registered on the LTS Flyfishing server. LTS Flyfishing is also bound by the order if it corresponds to what was offered on lts-flyfishing.no. You nevertheless have a statutory right of withdrawal; see further information below.

On receipt of your order, LTS Flyfishing automatically issues an order confirmation. Please read it carefully and check that it matches your order.

Any difference between your order and the order confirmation is treated as a new offer from LTS Flyfishing, which you may accept or reject. You may nevertheless insist on your original order if it matches what was offered on lts-flyfishing.no. Exceptions may apply, for example in the case of obvious pricing errors; see the section on prices below.

The agreement is not binding if the offer in the online ordering system or the buyer's order contains a writing or typing error, and the other party realised or should have realised that an error had occurred. In the event of substantial writing or printing errors in advertisements or the online shop, LTS Flyfishing may unilaterally amend, delete or reject orders. 

Pricing terms 

For delivery in Norway, prices include Norwegian VAT. For delivery outside Norway, prices exclude Norwegian VAT. Shipping is extra unless expressly stated otherwise. The amount payable to LTS Flyfishing is shown before you place your order and includes the goods and any shipping and packaging. For delivery outside Norway, import VAT, customs duties and carrier clearance fees may apply under your destination country’s rules. Unless explicitly included at checkout, these charges are payable by the recipient.
Shipping prices:

• Shipping starts at NOK 55 per order, based on Bring’s shipping prices. For delivery in Norway, prices include Norwegian VAT and exclude shipping. For delivery outside Norway, prices exclude Norwegian VAT and shipping. LTS Flyfishing reserves the right to change prices. Price changes do not apply retroactively after an order has been placed.  
LTS Flyfishing reserves the right to change prices. 

Delivery

 Goods are normally dispatched within one to five working days after we receive the order. If an item is out of stock, the customer is notified by email.

Important: during holidays and days between public holidays and weekends, we cannot guarantee these delivery times. 

Payment 

LTS Flyfishing reserves the amount when the order is placed and charges for the goods when they are dispatched to the buyer.

The buyer may choose between PayPal, Vipps and card payment.
Read more about PayPal here
Read more about paying with Vipps here

Please note: for immediate payment with Vipps, it is important that Vipps is registered with a bank account number. If it is registered with a card number, payment takes three days.

Warranty 

A warranty provided by LTS Flyfishing or the manufacturer gives the buyer rights in addition to mandatory statutory rights, for example concerning product durability. It does not limit the buyer's right to complain or seek remedies for delay or defects under sections 9 and 10. 

Rights 

The lts-flyfishing.no website and its content belong to LTS Flyfishing or our partners. The information is protected, among other things, by intellectual-property and marketing legislation. Trademarks, company names, product names, pictures, graphics, designs, layouts, product information and other content may not be reused without LTS Flyfishing's prior written approval.

Disputes and governing law 

Complaints must be made to LTS Flyfishing within a reasonable time; see sections 9 and 10. 
The parties must attempt to resolve disputes arising from or relating to the purchase amicably. If they cannot agree, the buyer may refer the matter to the Norwegian Consumer Council for mediation. Otherwise, disputes fall within the jurisdiction of the ordinary Norwegian courts, with Oslo District Court as the agreed venue.

Complaints about defects

If the goods have a defect, the buyer must notify the seller within a reasonable time after discovering it or when they should have discovered it. A complaint is always timely if made within two months of that point. Complaints must normally be made within two years of receiving the goods. If the goods or parts of them are intended to last substantially longer than two years, the period is five years.

If the goods have a defect that is not caused by the buyer or circumstances on the buyer's side, the buyer may, under Chapter 6 of the Norwegian Consumer Purchases Act and depending on the circumstances, withhold payment, choose between repair and replacement, claim a price reduction, terminate the agreement and/or claim compensation  from the seller.

Complaints to the seller should be made in writing.

Repair or replacement

The buyer may choose to have the defect repaired or receive equivalent replacement goods. The seller may reject the chosen remedy if it is impossible or would impose unreasonable costs. Repair or replacement must take place within a reasonable time. As a general rule, the seller may not make more than two attempts to remedy the same defect.

Price reduction

The buyer may claim an appropriate price reduction if the goods are not repaired or replaced. The ratio of the reduced price to the agreed price should correspond to the ratio of the value of the defective goods to their value in the agreed condition. Where special circumstances justify it, the reduction may instead reflect the significance of the defect to the buyer.

Termination

If the goods are not repaired or replaced, the buyer may also terminate the purchase where the defect is not insignificant.